Tour

What is Tour Packages
Tour packages are travel plans, which include some or all of the following: transportation, accommodations, meals, tour guides and more. They can be of great value to both independent and group travellers.
Do you help me with my air-ticket arrangement
We will only be able to help with domestic air-ticket arrangement.
How can I book several tour
To book several services, you will need to book each travel services separately then add to the shopping cart.
Can you offer us some discount
Special discount & service upgrade also offer for return clients.
Do I need to guarantee my reservation with a credit card of deposit
At the stage of the reservation process you will not need to guarantee with a credit card or deposit. However, after we have confirmed to you the availability, you will be advised of a date that you will need to make some prepayment for the hotel & domestic airticket.
The package I need is not listed, what should I do
If you are looking for a tour in our coverage, we are certain we can help you customize your vacation. Give us your preference through our custom trip form and our online agent will work with you closely to create your dream vacation package.
Your prices are all included? Any other hidden charge
Our service already include admission fee, guide & driver and all taxes. We will NEVER charge you a service charge or other hidden charge. However, some tickets for the optional program are not included.
Tipping
Gratuities to our staff although customary, are not required. Any such expression of appreciation should be made on a voluntary and individual basis.
What if I need to change or cancel my booking
If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy
How difference between PRIVATE TOUR and GROUP TOUR service
PRIVATE TOUR : A private tour is run exclusively for you, your own families or friends with no other strangers. You can start the tour on any date or time at your convenience. Ideal for people who need special assistance, such as the elderly, people with disabilities or families with small children.
GROUP TOUR : Group Tour often referred to as seat-in-coach or SIC are best for those who are eager to see the most popular sights at a comparatively low price. However, the Group Tour have fixed departure dates, time and itineraries that can not be changed. By the way, it’s a good chance for you to meet and make new acquaintances from all over the world.
How can I book your sightseeing service
You can book in 3 easy steps!
Step 1 : Check the service rates & availability by select service duration and date. You will be redirected to the Shopping Cart Page.
Step 2 : On the Shopping Cart Page, you can continue booking more services or check out.
Step 3 : Enter basic information include name, email and payment information, etc. in the Check-out Form.
What can I expect after I have completed my reservation or my booking
After completing the booking form, you should immediately received an email detailing your booking request. If correct, and you wish service provided by Oriental Escape, please confirm your reservation by click the link submission. Then you will received the confirmation voucher online.
If our online agents have not been able to confirm all details as requested, they will advise you of the elements that have not been able to confirm and offer alternatives. If you are happy with the details confirmed, then you will proceed with the payment process.
How can I book several tour services
To book several services, you will need to book each travel services separately then add to the shopping cart.
The service I need is not listed, what should I do
If you are looking for a tour in our coverage, we are certain we can help you customize your vacation. Give us your preference through our custom trip form and our online agent will work with you closely to create your dream vacation package.
Can you offer us some discount
Special discount & service upgrade also offer for return clients.
Your prices are all included? Any other hidden charge
Our service already include admission fee, guide & driver and all taxes. We will NEVER charge you a service charge or other hidden charge. However, some tickets for the optional program are not included.
Tipping
Gratuities to our staff although customary, are not required. Any such expression of appreciation should be made on a voluntary and individual basis.
What if I need to change or cancel my booking
If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy.
More Questions
If you have any technical or travel related problems or questions, please contact us by sending a request through the query form, live chat or email. We will be on standby and ready to serve you.
Do you have WhatsApp for text communication?
Yes, you can reach us on WhatsApp at +66 81 570 5000 (text messages only, no calls). If you send a message outside our office hours, our team will reply the following morning. For urgent matters, please call our HOTLINE Mobile Number: +66 (0) 91 007 0007. (Local call 091-007-0007)
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ORIENTAL ESCAPE

No.11, Soi Borommaratchachonnani 73, Borommaratchachonnani Road, Chim Phli, Taling Chan
Bangkok - Thailand 10170

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Hour: Mon-Sat 10:00-18:00 h. GMT+7

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EN +66 (0) 2-101-0100
TH +66 (0) 2-101-0101

+66 (0) 91-007-0007 [HOTLINE]

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