Tour packages are travel plans, which include some or all of the following: transportation, accommodations, meals, tour guides and more. They can be of great value to both independent and group travellers.
At the stage of the reservation process you will not need to guarantee with a credit card or deposit. However, after we have confirmed to you the availability, you will be advised of a date that you will need to make some prepayment for the hotel & domestic airticket.
If you are looking for a tour in our coverage, we are certain we can help you customize your vacation. Give us your preference through our custom trip form and our online agent will work with you closely to create your dream vacation package.
Our service already include admission fee, guide & driver and all taxes. We will NEVER charge you a service charge or other hidden charge. However, some tickets for the optional program are not included.
If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy
PRIVATE TOUR : A private tour is run exclusively for you, your own families or friends with no other strangers. You can start the tour on any date or time at your convenience. Ideal for people who need special assistance, such as the elderly, people with disabilities or families with small children.
GROUP TOUR : Group Tour often referred to as seat-in-coach or SIC are best for those who are eager to see the most popular sights at a comparatively low price. However, the Group Tour have fixed departure dates, time and itineraries that can not be changed. By the way, it’s a good chance for you to meet and make new acquaintances from all over the world.
You can book in 3 easy steps!
Step 1 : Check the service rates & availability by select service duration and date. You will be redirected to the Shopping Cart Page.
Step 2 : On the Shopping Cart Page, you can continue booking more services or check out.
Step 3 : Enter basic information include name, email and payment information, etc. in the Check-out Form.
After completing the booking form, you should immediately received an email detailing your booking request. If correct, and you wish service provided by Oriental Escape, please confirm your reservation by click the link submission. Then you will received the confirmation voucher online.
If our online agents have not been able to confirm all details as requested, they will advise you of the elements that have not been able to confirm and offer alternatives. If you are happy with the details confirmed, then you will proceed with the payment process.
If you are looking for a tour in our coverage, we are certain we can help you customize your vacation. Give us your preference through our custom trip form and our online agent will work with you closely to create your dream vacation package.
You can book in 3 easy steps!
Step 1 : Check the transfer rates & availability by select vehicle type and date. You will be redirected to the Shopping Cart Page.
Step 2 : On the Shopping Cart Page, you can continue shopping more transfer/tour services or check out.
Step 3 : Enter basic information include name, email and payment information, etc. in the Check-out Form.
Upon booking, In order to recheck your booking details and activate your booking request, you need to check your email and simple click the submit button. Once you activate your booking, you will received a confirmation voucher online.
For International Flights:
>> After you received your luggages please go to the Main Hall and proceed to EXIT # 4.
For Domestic Flights:
>> Take Gate A from baggage claim area and notice the waiting area in front of the Exit. (Please do not walk to the International Zone)
Our representative will be waiting for you at the Paging Board Area with YOUR NAME on the sign-board. Once we find you, we will direct you to the transfer point.
Normally a car should be enough for 3 passenger + some laggages. We also have a family car which available for 2-3 adults+kids. If you have many large-sized luggages, please book a van for more comfortable trip.
We understand that your children are the most precious part of your life, which is why we prioritize their safety and comfort with the utmost care. With over a decade of experience transporting thousands of families, we’ve gained an in-depth understanding of the needs and concerns of parents traveling with children and babies. Beyond careful driving and strict safety measures, all our vehicles are equipped with child safety equipment to ensure peace of mind on every journey.
Baby Car Seats
We are pleased to offer complimentary convertible baby car seats for children aged 9 months to 4 years (weight: 9-18kg / 20-40lb) at no additional cost.
The first convertible baby car seat is free of charge. For an additional car seat, there is a supplement charge of THB 300 per seat.
For children over 5 years old, a convertible baby car seat is not necessary. They can safely use our standard seat belts.
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Infant Seats
For infants from newborn to 18 months (weight: < 13 kg / < 30 lb), we offer specially designed infant seats.
An additional charge of THB 300 applies for each infant seat to cover the extra cleaning required after each use, ensuring the highest standards of hygiene.
Notice
Due to hygienic reasons and the natural tendencies of infants to have accidents, all our infant seats undergo thorough cleaning after each use. Please request an infant seat in advance. Availability is subject to prior bookings, and we reserve the right to limit availability based on demand.
Using Motorway make the journey from Bangkok to Pattaya reduced to 30-40 minutes. Our transfer service already included all Express Way tickets in Bangkok city and the Motorway tickets from/to Pattaya.
You need to make full payment for round trip transfer to guarantee your booking on 1st service date. After the payment you will received the receipt and all contact number from the driver. The receipt will guarantee that the return trip will be arrange on the departure date.
It is best to let we know if you will be traveling with a lot of luggage. Most vehicle have a regular size trunk, so if you think you will have excessive luggage, let the limo company know in advance
Our service already include vehicle, driver, gasoline and all express way. We will NEVER charge you a service charge or other hidden charge. However, some ferry tickets (sample : Koh Chang, Koh Samui, Koh Lanta) are not included.
If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy.
A custom trip is an itinerary that is specifically designed to your interests, schedule, and budget. You can decide on any of these aspects to suit your needs.
When the prepackaged trips offered on our Web site do not offer the itinerary, flexibility and travel experience you are looking for, or when you want to modify any of our existing trips to suit your needs.
Not necessarily. Custom trips will cost more only if you amend your itinerary with more expensive services such as hotel or room upgrades, mode of transportation, more tours, etc. But normally custom trips can be arranged with a limited budget. The main idea here is not always a luxury vacation, but the exact vacation that most suits your needs, interests as well as your budget at any possible ranges.
You can book in 3 easy steps!
Step 1 : Check the service rates & availability by select service duration and date. You will be redirected to the Shopping Cart Page.
Step 2 : On the Shopping Cart Page, you can continue booking more guide services & dates or check out.
Step 3 : Enter basic information include name, email and payment information, etc. in the Check-out Form.
Upon booking, In order to recheck your booking details and activate your booking request, you need to check your email and simple click the submit button. Once you activate your booking, you will received a confirmation voucher online.
For International Flights:
>> After you received your luggages please go to the Main Hall and proceed to EXIT # 4.
For Domestic Flights:
>> Take Gate A from baggage claim area and notice the waiting area in front of the Exit. (Please do not walk to the International Zone)
Our representative will be waiting for you at the Paging Board Area with YOUR NAME on the sign-board. Once we find you, we will direct you to the transfer point.
If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy.
Booking hotels with Orienal Escape is easy, secure and can save your money :
[1] Select your hotel
- Once you have selected your hotel please complete the booking form and then send it to us by clicking the submit button located at the end of the form.
[2] Confirming your reservation
- After sending the booking form to us you will immediately receive an email detailing your booking request.
- We will then process your hotel booking and aim to confirm your booking or advise on hotel availability within 24 bussiness hours. If your selected hotel is available we will send you an email informing you of the details of your booking, total cost and payment date.
- If your selected hotel is unavailable then we will try to suggest an alternative hotel for your consideration.
[3] Making payment
- If your selected hotel is available, our booking confirmation email will advise you of our requested payment date.
- Payments can be made by using our secure online payment form.
- We accept payments by Visa and Master Card.
- Our cancellation policy will apply once you have submitted your credit card details.
[4] Receiving your hotel voucher
- You will receive Confirmation Voucher immediately after confirmation of payment online success.
Before proceeding with your reservation, we must check availability at some hotels by phone or fax first. Such hotels will be confirmed by email to you within 1 business day.
Please allow 24 hours to process your request during business days (Monday to Friday). Generally, we will be able to confirm your booking much earlier, depending on the hotel respond time.
After you have submitted your booking request, we will immediately process your booking with the hotel. If your payment has been successfully processed and your reservation is confirmed, you will receive your Hotel Voucher by email usually within 24 hours (business days). We will do the utmost to meet your booking request as fast as possible.
For many of the hotels, we have been allotted rooms enabling instant confirmation. This list of hotels is growing. For hotels we do not yet have allotments for and cannot instantly confirm your booking, we will contact our hotel and normally confirm your booking within 24 hours (business days).
Children (2-11 years) can stay free of charge with their parents using existing beds. No free extra bed (or rollaway) and no meal is provided for a child in normal cases. The child’s breakfast is normally 50% of the adult’s rate.
In case you require an extra bed for your child (2-11 years old), the three person rate applies, which means that you have to select triple room type in the reservation form.
All the rates displayed on our site are inclusive of applicable taxes and service charges. However, some hotels, especially where payment is settled directly with the hotel, taxes and service charge may not be included. This is clearly indicated in the remark under price table.
Single room rates, double/twin room rates and triple room rates are different. In the normal case, single and double rates are the same.
However, you have to enter the number of occupants to get the exact rate for your reservation.
Note : If you select 1 adult upon making the reservation and then come to check in 2 adults, the hotel will collect extra charge for the second person directly from you even though the rate for 1 or 2 persons might be the same.
Generally hotels tend to place their bedrooms within four different categories: Standard | Superior | Deluxe | Executive/Suite.
The actual differences between the bedrooms varies from one hotel to another, with executive being the highest standard of room.
>> Single Room (SGL) : A single room is designed to accommodate one person only. The room contains one single bed or twin bed.
>> Double Room (DBL) : A double room is designed to accommodate two people only. The room contains one queen bed or king size bed or if not available a twin bed.
>> Twin Room (TWN) : A twin room is also designed to accommodate two people only. The room contains two single beds or if not available a king size bed.
>> Triple Room (TRP) : A triple room is designed to accommodate three people only. The room will contain either one queen and one single bed / or three single beds
Note : All kinds of room category are on request and depend on room availability.
This normally depends on market conditions and currency fluctuations. During peak tourist season, convention, fairs etc. the prices are likely to change. Slight variation on periodical basis is more likely to reflect fluctuation in currency exchange rates.
However, once booked the price for a hotel is fixed as that at the time of reservation.
No. The rates displayed on our site are available only through this service. Hotel walk-in rates are more expensive than our rates. All reservations must be paid for in advance upon receiving confirmations from us. This is the only way to guarantee occupancy to the hotels and keep our prices low.
As a general rule, most hotel prices provided on our site do not include airport transfers. If they are included there will be a special remark under
hotel rates table.
Some hotels apply different rates for local residents and some nationalities. Rates displayed by us may be subject to change depending on
nationality. Our reservation staff will e-mail you advising of any rate differences and requesting your approval before processing your credit card.
As indicated this will depend on each individual hotel’s availability. We will certainly pass your special request on to the hotel but this is not guarantee.
The full address and contact numbers of the hotel will be listed on your confirmation email which will be sent simultaneously at the conclusion of your booking. Full details and a link showing the hotel location on a map are also available on every hotel listing on the site.
However, we recommend you to reserved Oriental Escape’s transfer service to your save & comfortable trip.
If you want to cancel your travel arrangements, you must send us a cancellation instruction by submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so.
Note : An amendment or cancellation fee will apply. Please see our cancellation policy for more details.
For infants from newborn to 18 months (weight: < 13 kg / < 30 lb), we offer specially designed infant seats.
An additional charge of THB 300 applies for each infant seat to cover the extra cleaning required after each use, ensuring the highest standards of hygiene.
Notice
Due to hygienic reasons and the natural tendencies of infants to have accidents, all our infant seats undergo thorough cleaning after each use. Please request an infant seat in advance. Availability is subject to prior bookings, and we reserve the right to limit availability based on demand.
If you have any technical or travel related problems or questions, please contact us by sending a request through the query form, live chat or email. We will be on standby and ready to serve you.
All MEKHE drivers are trained to understand and speak some basic
English conversations such as directions, answer your basic queries, weather and some information about Thailand’s attractions. This is to ensure your smooth trip with us without any fuss. However, we are seeking your kind understanding about the efficiency in English of the driver that it cannot be compared to our tour-guide. They may not answerable to some underlying messages or idioms and unable to give detailed information about some places. So if you have any point that really needed to be clear and understood by us, please submit your message directly to our mailbox and indeed we will transmit it to our driver for their full awareness prior to the trip. When you need more precise and accurate information both in terms of places history or cultures, the tour guide is strongly recommended.
Yes, you can reach us on WhatsApp at +66 81 570 5000 (text messages only, no calls). If you send a message outside our office hours, our team will reply the following morning. For urgent matters, please call our HOTLINE Mobile Number: +66 (0) 91 007 0007. (Local call 091-007-0007)
During the final step of the online booking process, the system will display optional add-ons, including various types of baby car seats. You can select your preferred option at that stage.
Yes, of course. We always track your flight in real time.
If your flight arrives earlier or is delayed, we will know and the driver will wait for you accordingly.
There is no additional charge for flight delays.
