Passengers holding a Thai Business Visa or Thai Work Permit are not eligible for the Fast Track Immigration Service. These passengers must proceed through the regular immigration lanes upon arrival.
The Fast Track service includes assistance from our staff and access to the Fast Track immigration lane. Additional services, such as buggy transportation or porter assistance, are available only if selected during the booking process.
No, the Baggage Porter Service cannot be booked separately. It is an optional add-on that must be purchased in conjunction with our VIP Fast Track Service.
Our VIP Airport Fast Track service requires advance document processing, pre-clearance checks, and strict staff scheduling to ensure a seamless experience. As a result, we are unable to accept last-minute reservations. To guarantee your service, please ensure that your booking is made at least 24 hours in advance.
If you have any technical or travel related problems or questions, please contact us by sending a request through the query form, live chat or email. We will be on standby and ready to serve you.