Background
Oriental Escape was founded in 2005, born from over a decade of experience in the tourism industry across Thailand and neighboring countries. At its inception, the company was a one-man operation—driven by the founder and managing director, who handled everything from customer service to back-office tasks. Operating from a humble home office, they were directly involved in every part of the business, gaining deep insight into every function and challenge.
The vision behind Oriental Escape was clear: to build a modern travel company that could meet the evolving behaviors of global travelers. As more customers shifted from traditional travel agencies to direct online bookings, the founder saw an opportunity to adapt and lead. With a strong focus on a user-friendly website and web-based reservation system, Oriental Escape quickly became a trusted name for travelers around the world—offering consistent quality and equal service to all.
As the company grew stronger financially, it attracted trusted peers and partners from the founder’s professional network. These new team members brought fresh energy, ideas, and expertise—enabling Oriental Escape to expand its service portfolio and elevate its standards. Today, the company stands as one of Thailand’s leading private tour providers, known for reliability, flexibility, and a genuine passion for exceptional travel experiences.
Our Philosophy
At Oriental Escape, happiness is more than just a destination—it’s the core philosophy that drives everything we do. We believe that true happiness should extend to everyone connected to our business: from the clients who book our services, to the travelers who simply reach out for advice, and even to those who may never become our customers. We also extend this value to our team, our local partners, and the communities we serve.
We recognize that behind every service lies a web of human effort. To deliver exceptional experiences, we must invest exceptional care. That means offering fair and generous compensation to our back-office staff, guides, drivers, and collaborators—not as an afterthought, but as a foundational principle. When people feel valued and secure, they work with passion, energy, and integrity—and our guests feel the difference.
Unlike profit-driven models that often compromise service quality, we choose a more conscious path. By keeping profits at a sustainable level, we ensure that our team can focus fully on serving the client, rather than seeking ways to supplement income through forced stops, commissions, or unwanted detours. This creates a travel experience that is pure, respectful, and truly enjoyable.
Ultimately, our philosophy is simple: when everyone is happy, everything works better. We’re not chasing rapid expansion or excessive profit—we’re focused on consistency, quality, and integrity. Our size allows us to remain personal, attentive, and meticulous. We take pride in being a small but meaningful part of what makes Thailand shine. Your happiness is what moves this country forward—and we are here to make sure it happens.
Our Expertise
The travel industry, by nature, is broad and complex. At Oriental Escape, we intentionally focus on what we do best—delivering premium, personalized services within the scope of our deep expertise. As a boutique tour operator, we never overpromise or step outside our competence. Our reputation has been earned the hard way, and we preserve it by relying only on qualified professionals and well-practiced procedures.
One of the most vital representations of our company is our licensed tour guides. They are not only the face of our brand but also trusted companions for our clients. All of our guides are registered with the Tourism Authority of Thailand (TAT), and they speak fluent English—or other languages as required. They are culturally sensitive, service-minded, and well-versed in history, geography, and etiquette. More than just delivering facts, they foster meaningful connections with travelers and help create lasting memories.
Another cornerstone of our service is safe and reliable transportation. Road travel in unfamiliar countries can often be the most stressful part of a trip—but not with us. Oriental Escape employs only experienced, professionally trained drivers who undergo rigorous assessment by our in-house training team. All our vehicles are GPS-monitored, ensuring that every route is pre-planned and every journey is tracked for quality and safety. The driving standard meets international expectations, giving clients peace of mind throughout the trip.
Behind every smooth operation is an efficient support team. Our back-office staff, reservation coordinators, and travel consultants work seamlessly to ensure clear communication and reliable service delivery. Whether clients are booking a ready-made package or requesting a custom itinerary, they receive prompt and thoughtful assistance from real humans—not just automated systems. We offer a 24-hour hotline for urgent needs, and our multilingual team helps eliminate language barriers, making travel in Thailand effortless.
From the first click on our website to the final wave goodbye at the airport, our commitment is clear: we combine local expertise with international professionalism to deliver worry-free, memorable journeys. It’s this expertise—earned, refined, and practiced—that sets Oriental Escape apart.
Mission Statement from the Managing Director
At the heart of Oriental Escape lies a simple but powerful mission set forth by our founder and managing director: to provide seamless, high-quality travel services that allow every visitor to experience the very best of Thailand—with ease, comfort, and authenticity—while uplifting local communities and businesses along the way.
Thailand has long been admired for its beauty, culture, and warmth, yet barriers like language and fragmented transportation often diminish the travel experience. Oriental Escape was created to remove those obstacles—to make traveling in Thailand easier, more personal, and more enjoyable. From the moment our guests arrive, every detail is thoughtfully taken care of so that their memories of Thailand are filled with joy, not stress.
What continues to drive our company forward is not just a business strategy—it’s a people-first philosophy. In a competitive tourism industry, we go beyond service excellence by building a team of passionate professionals from diverse specialties. We carefully select individuals who not only excel in their field but also share a deep love for hospitality and Thailand itself.
We believe in fair compensation, flexible work environments, and a culture of trust and freedom. When our team feels valued, they bring their full energy, positivity, and creativity to each client interaction. This is the unseen force behind every smooth ride, every thoughtful tour, and every unforgettable day that we help create for our guests.
While the travel industry evolves with time, our core mission remains unchanged: to make Thailand a happy, hassle-free destination for everyone who visits—and to serve that purpose with integrity, care, and pride.