For hotel accommodation, air tickets, or other services provided by third parties will accept pre-payment by credit card or bank transfer only. Some services may not accept payment by cash during peak tourist season or long holiday.
You can change your currency for local currency at the airport and banks. You should prepare some cash in USD and Euros (50- 100 domination) for better exchange rates.
If you have any technical or travel related problems or questions, please contact us by sending a request through the query form, live chat or email. We will be on standby and ready to serve you.
Yes, you can reach us on WhatsApp at +66 81 570 5000 (text messages only, no calls). If you send a message outside our office hours, our team will reply the following morning. For urgent matters, please call our HOTLINE Mobile Number: +66 (0) 91 007 0007. (Local call 091-007-0007)