THAILAND TRANSFER

hi i need car withe druver in chian mai its better know english respect person i need price? koko - 23 Days ago

Thank you for your inquiry.
We would be happy to arrange a private car with a professional driver in Chiang Mai. We can provide a respectful, reliable driver who can communicate in basic English for transportation assistance.
To provide an accurate quotation, could you please let us know:
Your travel date(s)
Pick-up and drop-off location(s)
Number of passengers
How many hours or days you require the vehicle
Your planned itinerary (if available)
Once we receive these details, we will send you the best vehicle options and prices.
We look forward to hearing from you.
Kodhacharin S - answered within 5 minute [TicketID # 8807]

Do u have whatsap number? richard - 26 Days ago

Currently, we do not utilize WhatsApp due to team-management limitations. However, you can seamlessly communicate with us via our website’s LiveChat system. This platform allows our support team, as well as your assigned driver or guide, to join the conversation and provide continuous updates.

During Service: You are more than welcome to ask your driver or guide for their personal WhatsApp number directly on the day of your service.

For Urgent Matters: We highly recommend calling our 24/7 Customer Service Hotline at +66 (0) 91-007-0007 for immediate assistance.
Wittaya L - answered within 3 Hours [TicketID # 8787]

Would i be able to ride with my cat? Thank you!? Kamryn - 115 Days ago

Regarding your request to travel with your cat, please be advised that Oriental Escape has a restricted policy and is currently unable to provide transportation for passengers traveling with pets.
However, we are pleased to recommend Mekhe Transport, a sister company within our group that specializes in pet-friendly travel. They will be more than happy to accommodate you and your cat. Please note that an additional vehicle cleaning fee will apply for this service.

For more details on their pet policy and to make a booking, you may visit their website at: https://www.mekhe.com/en/service/pet#policy

We hope this alternative solution assists you with your travel plans.

Wittaya L - answered within 6 minute [TicketID # 8392]

Hello, I would like to ask about making a booking for an airport transfer, should I put the flight arrival time as the reservation time? There might be some delays with immigration and baggage. Also, we will be traveling from the middle east so the flight might also be delayed subject to the airport situation. Thank you? Ahmed - 134 Days ago

Thank you very much for your inquiry.

Normally, we set the transfer service time based on your flight arrival time. In your case, the service time will be [arrival time] hrs.

Please do not worry about immigration and baggage collection, as our driver will monitor your flight status and wait for you accordingly in case of any delays.

Kindly share your flight details (flight number and arrival date/time), and we will be happy to arrange the booking for you.


Kodhacharin S - answered within 1 minute [TicketID # 8330]

Hi We are looking for 2 coaches with 30 Guest seating each in Month of June 2026 10’june- 4 nights Pick up from Bangkok airport and drop and Bangkok airport We need vehicles at disposal for 4 days in Pattaya Thanks and rdgard Nishant Bhate Luxury Destinations Pune India +91 8605145100? Nishant - 148 Days ago

Regarding your request for two 30-seat coaches for the period 10 June 2026 for 4 nights, including airport pick-up/drop-off in Bangkok and vehicle disposal in Pattaya, we would be pleased to assist with the arrangements.
To prepare an accurate quotation and plan the transportation accordingly, may we kindly ask you to share the detailed itinerary or daily schedule for the 4 days? This will help us arrange the coaches and drivers based on the required transfers and timings.
Once we receive your itinerary, we will review it and send you the transportation proposal and quotation shortly.
We look forward to assisting you with this program.


Kodhacharin S - answered within 23 minute [TicketID # 8290]

I am staying at a Samed Resorts Group property. Can the private vehicle take us directly to the resort and what is the recommended pickup time from Bangkok? Sue - 183 Days ago

Our private vehicles provide direct transportation to Ao Prao Pier (Ban Phe) on the mainland only, as vehicles are not permitted to cross onto Samed Island. For guests staying at Paradee, Le Vimarn Cottages & Spa, Ao Prao Resort, Sai Kaew Beach Resort, Baan Ploy Sea, or Samed Club, you will continue your journey via the resort’s official shuttle boat from the pier. To ensure a seamless connection with the boat departures at 11:00 AM, 1:30 PM, or 4:00 PM, we strongly recommend scheduling your pickup from Bangkok at least 4 hours before your desired boat time. This "4-hour rule" allows 3 hours for travel and a 1-hour buffer for traffic and the mandatory 30-minute pier check-in process, ensuring you do not miss the shuttle and incur additional costs for a private speedboat.
Wittaya L - answered within 17 minute [TicketID # 8353]

Hello, I hope you are well. I would like to request a quote for a private van with driver for our family (7 people: 4 adults and 3 children) on the following itinerary in February 2026:? Henaut - 205 Days ago

Dear Alexis,
Thank you very much for contacting us. We hope you are well too, and we’d be happy to assist with a quotation for a private van with driver for your family.
To prepare an accurate quote for your February 2026 itinerary, may we kindly ask you to provide a few additional details:
Exact travel datesPick-up and drop-off locations (hotel names or addresses)Estimated service hours per day (half-day or full-day)Luggage details (number and size of bags)Child seat or booster seat requirements (ages of the children)Any special requests or preferred pick-up timesOnce we receive this information, we will send you a detailed quotation including:Total price (all charges included)Vehicle type suitable for 7 passengersDriver details and communicationPayment methods and cancellation policy
We look forward to your reply and to assisting with your family’s travel arrangements in Thailand.
Kind regards,
Kodhacharin S - answered within 6 Hours [TicketID # 8037]

Can I book a last-minute pickup at Laem Chabang Port on the same day? Anne - 254 Days ago

Unfortunately, no. Vehicles must be registered and granted entry permission at least one day in advance to access Laem Chabang Port. For same-day requests, the port only allows the concession limousine company to wait inside, and their rates are usually much higher. Availability is also not guaranteed. For this reason, we strongly recommend booking your private pickup in advance.
Wittaya L - answered within 1 Hour [TicketID # 7803]

Can I book the BYD Denza D9 for a long-distance trip from Bangkok to Chiang Mai? How many days in advance should I book? Brunet - 270 Days ago

Yes, you can absolutely book the Denza D9 for long-distance travel, including from Bangkok to Chiang Mai. However, please note that the Denza D9 typically has a range of up to 500 km per full charge, while the Bangkok–Chiang Mai route is approximately 680 km. This means a short charging stop of around 20 minutes will be required along the way. Our team will select a well-placed charging station where you can also enjoy light refreshments and stretch your legs comfortably during the break. For long-distance routes, we kindly ask that you book well in advance, so our staff can properly prepare the vehicle and ensure the driver is well-rested before departure. Urgent or last-minute bookings are not accepted for long-distance journeys.
Wittaya L - answered within 31 minute [TicketID # 7740]

Hello, what year are your Mercedes e class? I want to book from Phuket airport to Phuket town? Malika - 276 Days ago

The Mercedes Benz E-Class (W213-W214) offers the perfect combination of luxury, comfort, and performance. With its sleek design and premium features, it’s a step above standard executive cars like the Camry, making it ideal for those seeking elegance and sophistication in their travel experience. Best suited for up to 3 passengers, the E-Class provides ample legroom and luggage space, offering both style and practicality for airport transfers or business travel.Note: [New Mercedes Benz E-Class W214 available in Bangkok Only]
Kodhacharin S - answered within 1 Hour [TicketID # 7701]

How can I request a baby car seat for my 9-month-old when booking an airport transfer from BKK Airport to our hotel? Steven - 296 Days ago

During the final step of the online booking process, the system will display optional add-ons, including various types of baby car seats. You can select your preferred option at that stage.
If you’d like more information about our baby car seats, please read here: Child Safety


Wittaya L - answered within 1 Hour [TicketID # 7610]

I am traveling with 6 family members. Can we book a Toyota Alphard? Moody - 325 Days ago

The Toyota Alphard can seat 5–6 passengers in total. Passenger cabin: 2 VIP seats in the front row and 3 seats in the second row / An additional seat (beside the driver) can be used if needed. However, please note that the luggage space in the Alphard is limited. If your group is traveling with multiple or large suitcases, the vehicle may not have enough space to accommodate all luggage. For comfort and safety, we recommend booking an Executive Van, or booking two vehicles if you have many bags.
Wittaya L - answered within 40 minute [TicketID # 7758]

If my flight is delayed, will there be an extra charge? What is your cancellation policy? IO - 1 year ago

Our team always monitors flight status in advance. If your flight lands early or is delayed, we’ll be ready — and we’ll wait for you. No extra charges apply, no matter how long the delay.
As for cancellations, we keep it simple and flexible. If you cancel at least 24 hours in advance, there is no charge. You can view our full cancellation policy.
Wittaya L - answered within 10 minute [TicketID # 7301]

If my flight is delayed, will the driver wait for me? Are there any extra charges? Manith - 1 year ago

Our airport representative monitors all arriving flights in real time. Whether your flight arrives early or is delayed, we will be notified in advance and your driver will wait for you—no matter how long the delay—at no additional cost.

Under normal circumstances, most guests take about 45–60 minutes to clear immigration and collect their luggage, but this may take longer during peak holiday periods. We allow up to 90 minutes of complimentary waiting time after the aircraft has landed. If you anticipate a longer wait due to personal errands, meals, or other reasons, please inform us in advance so we can make the necessary arrangements.
Wittaya L - answered within 28 minute [TicketID # 7316]

Can I reserve a vehicle via email instead of using your online booking system? Holland - 1 year ago

Yes, we do accept reservations via email. However, for greater speed, accuracy, and convenience, we highly recommend using our online booking platform, which offers instant confirmation.

Our system allows you to check real-time vehicle availability, select additional services if needed, and confirm your booking immediately—typically within just one minute.

Booking online ensures a smoother process, reduces the chance of delays, and is especially useful during busy periods or for urgent, last-minute arrangements.
Toni - answered within 1 Hour [TicketID # 7377]

Hi If I book a transfer does the driver speak English? What is the cancellation policy? Thank you. Dan? Daniel - 1 year ago

Dear Dan,

Thank you for your inquiry.

For our transportation service, the driver is able to communicate using basic English—sufficient for providing directions to tourist destinations. However, please note that the driver is not licensed to act as a tour guide and therefore cannot accompany you inside attractions or provide detailed tour information. This is in accordance with the regulations of the Tourism Authority of Thailand (TAT), which require that only licensed Tourist Guides may provide such services.

Cancellation Policy:

2 or more days before the scheduled arrival date: No cancellation fee.
1 day before the scheduled arrival date: 50% of the tour price will be charged.
No Show: 100% of the tour price will be charged.

If you have any further questions or would like to proceed with a booking, please feel free to reach out.


Kodhacharin S - answered within 12 Hours [TicketID # 7275]

If I make a last-minute booking for airport transfer, will it be confirmed immediately? Adam - 1 year ago

For advance bookings, our airport transfer services are usually available and can be confirmed instantly. However, for last-minute requests (within 24 hours), the system does not auto-approve. Our team will first verify vehicle availability before confirming.If submitted during working hours, approval typically takes 5–15 minutes.
For bookings made after business hours, there may be a delay — but you’re welcome to call our hotline for urgent assistance.
Toni - answered within 3 Hours [TicketID # 7376]

When will I receive the driver’s contact number or WhatsApp details? Anna - 1 year ago

Once your booking is confirmed, you will receive our 24-hour hotline number for any urgent assistance, along with a service tracking link. This link provides the vehicle details, driver’s name, photo, contact number, license plate, and real-time service updates.
Please note that if the driver is currently on duty with another guest, they may not be able to answer immediately. For urgent matters, we recommend calling our hotline for the fastest response.
For services that require ongoing coordination during the trip, your driver may also use WhatsApp to share locations, updates, and other relevant information directly with you.
Wittaya L - answered within 6 minute [TicketID # 7321]

What is your cancellation policy for the bookings? Jani - 1 year ago

You may find the full details of our cancellation policy at the following link: Cancellation Policy
For your quick reference: More than 1 day prior to arrival: Full refund Within 24 hours prior to arrival: 50% refund No-show: No refund
Wittaya L - answered within 4 Hours [TicketID # 7192]

Is the price inclusive of tolls and taxes? Will there be any extra charges for late-night flights or public holidays? Ulrich - 1 year ago

Yes, our rates are all-inclusive of toll fees, taxes, and service charges. There are no additional costs for late-night arrivals, peak hours, or public holidays. The price you see is the final price you pay.
David - answered within 1 Hour [TicketID # 7315]

I have a connecting flight—arriving internationally at Suvarnabhumi Airport and departing domestically from Don Mueang Airport. How long should I expect the transfer to take? TRAN - 1 year ago

The travel time between Suvarnabhumi (BKK) and Don Mueang (DMK) airports typically ranges from 1 to 1.5 hours under normal traffic conditions. However, during peak hours—especially in the morning when many people commute into the city—it may take longer than 1.5 hours.
Also, please allow 30–45 minutes after your international flight lands at BKK to clear immigration and collect your luggage before meeting your driver.
To ensure a smooth connection, we recommend allowing ample buffer time between your arriving and departing flights.
Wittaya L - answered within 20 minute [TicketID # 7287]

Why is there no price shown for a “Bangkok to Samui” transfer in your booking system? Yoshiaki - 1 year ago

Our booking system intentionally separates the Bangkok–Samui journey into two parts:
- Bangkok to Donsak Pier (on the mainland) /
- Samui Pier to your hotel (on the island)

This is because the full journey from Bangkok to Samui involves multiple travel segments, each with different cost components. Specifically, the transfer consists of:
>> A long-distance drive of approximately 700 kilometers from Bangkok to Donsak Pier, which takes around 10 hours.
>> A ferry crossing to Samui Island, which operates hourly and takes about 1 hour and 30 minutes.
>> A final land transfer from Samui Pier to your hotel, typically 40–60 minutes depending on location.

Rather than offering a fixed rate, we quote this service on a custom basis for the following reasons:
- Some clients prefer to switch to a second vehicle on Samui Island. This avoids the additional ferry charges required to transport a vehicle and driver to and from the island.
- Others prefer to retain the same vehicle and driver throughout the entire journey for continuity and convenience. This option incurs additional costs for round-trip ferry transport of the vehicle and personnel.
- Pricing also depends on the final destination in Samui, ferry schedules, and operational logistics.

If you would like a full quotation for the Bangkok–Samui transfer, please provide your hotel name in Samui and specify whether you prefer to use one vehicle throughout or switch to a second vehicle on the island. We will be happy to prepare a tailored proposal that best meets your travel needs.
Wittaya L - answered within 12 minute [TicketID # 7059]

Hi there, can I check what’s the price for full day rental for 5 days for the minibus. Will it also come with an English speaking driver?? May - 1 year ago

The rate for a 5-Day Period rental of a Minibus (up to 12 hours per day / 450 km per day) is ... per day.
If your itinerary includes lighter travel days, such as airport transfers or hotel check-ins, you may find it more economical to book point-to-point services instead of full-day rentals for those specific dates.

Regarding your question about English-speaking drivers: In Thailand, most bus and coach drivers have limited English proficiency. Drivers fluent in English are typically assigned to limousine services. Moreover, since operating a large vehicle demands full concentration, we advise against relying on the driver to serve as a tour coordinator.

If your travel plans are detailed or require historical or cultural interpretation, we recommend hiring a licensed tour guide or interpreter to accompany your group. This will ensure a smooth, informed, and engaging experience. Should you wish to proceed, kindly share your planned itinerary or travel goals, and we will tailor a program and pricing accordingly.
Wittaya L - answered within 18 Hours [TicketID # 7056]

I’m a smoker. Can I smoke in the car during the ride to Pattaya? Broll - 1 year ago

We completely understand and always aim to provide the most comfortable experience. However, all our vehicles are strictly non-smoking for the comfort of all passengers. You’re welcome to smoke before departure at the airport, and during the journey, feel free to ask your driver to stop for a break anytime — our service is flexible and never rushed.
Wittaya L - answered within 1 Hour [TicketID # 7031]

Should I let you know where I plan to go each day? Singh - 1 year ago

To help us deliver the best possible service during your upcoming trip, we would greatly appreciate it if you could share a tentative daily itinerary—including estimated pick-up times and the places you wish to visit each day, as much as you are able to at this stage. Since this is a private, full-day service with a professional driver who speaks basic English, having a general plan will allow us to brief your assigned driver in advance and ensure a smooth and well-prepared journey each day. There’s no need to finalize every detail—just a simple outline would be very helpful. And of course, we remain fully flexible should your plans evolve along the way. Please feel free to reach out whenever convenient. We look forward to taking great care of you and your family.
Wittaya L - answered within 53 minute [TicketID # 6994]

Do I need to provide a detailed itinerary in advance? Charlie - 1 year ago

While a full itinerary is not required, we kindly ask for a basic outline of your plans (e.g. estimated pick-up times and main destinations for each day). This helps our driver prepare and ensures a smooth and efficient experience.
Wittaya L - answered within 3 Hours [TicketID # 6992]

I do not wish to be photographed for any reason, including marketing purposes. ok? Teo - 1 year ago

Absolutely. We take our guests’ privacy very seriously. We have a strict policy never to photograph clients without prior consent. This includes refraining from capturing or publishing any images of you, your companions, or even your name as displayed on the welcome sign, in any public media or social platforms.
For operational and safety purposes, we may take photographs of the luggage compartment and your bags to confirm that all items have been correctly loaded and unloaded. These images are used solely for internal verification, are never shared publicly, and are permanently deleted within 7–10 days after your service is completed.
Wittaya L - answered within 3 Hours [TicketID # 7323]

How can I be sure the Mercedes-Benz I book is the latest model? Shelton - 1 year ago

We take pride in offering only the latest models in our limousine fleet.
In Bangkok, Pattaya, and Hua Hin, our Mercedes-Benz S-Class features the current W223 series, and our Mercedes-Benz E-Class is the latest W213 series — both ensuring a first-class travel experience.
In Phuket, Krabi, our Mercedes-Benz S-Class is also the latest W223 series, while the E-Class is currently the W212 series. An upgrade to the newest model is scheduled soon, so our guests can enjoy a consistently premium experience across all destinations.
Wittaya L - answered within 31 minute [TicketID # 7318]

I want to book a private car from my hotel in Chiang Mai to a hotel near Suvarnabhumi Airport in Bangkok. Can I make a stop in Sukhothai for sightseeing along the way? Will the driver guide me? Farose - 1 year ago

Yes, a stop in Sukhothai is possible, but since it is not directly along the standard route, an additional service charge will apply. Our drivers are familiar with the route and key tourist spots; however, please provide a list of historical sites you’d like to visit so we can plan the most efficient itinerary. Kindly note that our drivers speak basic English and are not licensed tour guides, so they cannot accompany or provide guided commentary inside the attractions.
Wittaya L - answered within 20 minute [TicketID # 7305]

What is included and not included in the hourly private car rental service? Broll - 1 year ago

Our hourly private car rental service includes a private vehicle with an experienced driver, fuel or electric charging costs, bottled drinking water, all expressway and motorway toll fees, and one baby car seat upon request. Transportation insurance is provided, and all government taxes are already included—there are no hidden service charges.
However, the service does not include parking fees, admission fees to tourist attractions or national parks, or entrance charges of any kind. Additionally, if your trip requires the driver to stay overnight out of town, accommodation for the driver is not included and may need to be arranged separately.
Wittaya L - answered within 1 Hour [TicketID # 6995]

Why does your company provide an Airport Representative to hold the name sign instead of having the driver do it directly? Harris - 1 year ago

To be honest, Suvarnabhumi Airport isn’t the most convenient when it comes to layout and logistics. The parking structures are separated from the terminal, often congested, and can be quite far from the arrivals area. That’s why we — like many top-tier hotels and transport providers — assign an Airport Representative to welcome you right at the arrival gate.

Once you meet our representative, they will contact your driver and coordinate pickup at the nearest and most convenient exit, saving you from walking long distances or waiting in confusion.

In addition, our representative can assist with small personal requests — such as helping you find a coffee, exchange currency, or buy a SIM card — before you leave the terminal.

Although this involves an extra cost on our end, we provide this free of charge as part of our private transfer service — so your journey starts smooth and stress-free.
Wittaya L - answered within 11 minute [TicketID # 7030]

Do I need to pay entrance fees for the driver when visiting attractions? Susan - 1 year ago

In most cases, our drivers are exempt from entrance ticket charges at tourist attractions. However, some locations may charge a vehicle access or entry fee for transportation use inside the site, and such charges are not included in the service rate.
Wittaya L - answered within 2 Hours [TicketID # 6996]

Can the driver act as a tour guide? Anthony - 1 year ago

The driver is not a licensed tour guide, but they are familiar with the routes and local areas. If you would like a professional English-speaking guide, we can arrange one for an additional fee.
Wittaya L - answered within 3 Hours [TicketID # 6993]

I’d like to rent a private minibus by the hour for a family trip to multiple attractions. How is the price calculated, and what is included? Hein - 1 year ago

Hourly rental starts from the time the vehicle departs (e.g. hotel or airport) and ends when passengers are safely dropped off at the final destination. Our service is all-inclusive — covering vehicle, driver, fuel, tolls, and a dedicated on-board staff member. Please note: entrance fees to national parks or special attractions are not included and should be paid directly at the venue.
David - answered within 6 minute [TicketID # 7299]

We will be staying in a private pool villa in Pattaya. Can we stop at a convenience store on the way? Takanori - 1 year ago

Absolutely. There is no extra charge for a quick stop. Simply let your driver know, and we will arrange to stop at a large, well-stocked store with convenient parking for your comfort and ease.
Toni - answered within 1 Hour [TicketID # 7322]

Our group has 45 people traveling together to Pattaya. Each person will bring a large suitcase for a long stay. Will one bus be enough? Thomas - 1 year ago

For maximum comfort and safety, we can arrange an additional luggage transport vehicle to accommodate all your large suitcases. This ensures a smooth and stress-free journey for everyone on board.
Wittaya L - answered within 7 minute [TicketID # 6870]

For airport arrivals, is there a meet-and-greet service inside the terminal? Peterson - 1 year ago

Yes. For all airport arrivals, our airport representative will be waiting for you inside the terminal, holding a sign with your name at the exit area after baggage claim. They will personally escort you to your limousine at the nearest and most convenient pick-up point. This meet-and-greet service is complimentary and included in your transfer rate.
For guests who prefer the Airport Fast Track VIP Meet & Greet, we also offer an enhanced service where our staff will greet you at the aircraft gate, escort you through the Fast Track immigration lane, and assist with your luggage. This option can include a personal porter and an electric buggy transfer inside the terminal. The VIP Fast Track service is available at an additional cost and can be booked separately, with payment conveniently included in your final invoice.
Book VIP Fast Track: [Click Here]
Book Limousine Transfer: [Click Here]
David - answered within 21 minute [TicketID # 7319]

How far in advance can I book? Can I request a last-minute car? Wong - 1 year ago

Our booking system allows you to reserve services well in advance—with no limit. You’re welcome to book months or even a year ahead of your travel date.

However, as we are a premium service that prioritizes vehicle preparation and driver readiness, we do not offer immediate last-minute car dispatch. In some cases, particularly for pickups within downtown areas during normal hours, we may be able to accommodate bookings made at least 2 hours in advance, subject to availability.
Wittaya L - answered within 3 minute [TicketID # 6999]

We have 25 passengers and plan to book a medium-size bus from Bangkok Airport to Pattaya. Does the bus have an onboard toilet? Derek - 1 year ago

Medium-size buses used for short-distance travel typically do not have onboard toilets. Onboard restrooms are usually available only in full-size coaches designed for long-distance journeys. However, the drive to Pattaya takes around 2 hours, and we’ll make a scheduled stop at a highway rest area with clean restroom facilities — often a more comfortable and hygienic option for passengers.
Wittaya L - answered within 26 minute [TicketID # 7298]

Will we need to stop for charging if we book an electric vehicle like the Deepal S07? Abdulah - 1 year ago

Our EVs are always fully charged before service. For distances up to 200–250 km, no charging stop is needed. For longer journeys, we pre-plan charging stops at convenient locations where guests can relax and enjoy refreshments. Charging typically takes no more than 20 minutes.
Wittaya L - answered within 1 Hour [TicketID # 7242]

Im looking to book the most efficient transfer for us (2 people) from DMK to BKK. Can you pls advise the VIP service you can offer us and the time it will take from when we land at DMK to when we can arrive at BKK airport Thank you John Schwartz? John - 1 year ago

We regret to inform you that fast-track services are not available at Bangkok Don Mueang Airport. However, we recommend arriving early to allow sufficient time for security and immigration procedures. 
Kodhacharin S - answered within 1 Hour [TicketID # 6706]

I noticed you accept both cash and credit cards. Why don’t you accept cash payments for limousine services? JAVIER - 1 year ago

Our limousine service is a premium offering that requires advance confirmation to ensure the vehicle is secured exclusively for you. To avoid last-minute cancellations or changes, we kindly request payment by credit card prior to the service.When making a booking, you are not required to pay immediately. Once we have confirmed vehicle availability and reserved it for your trip, we will then process your payment.
We understand that travel plans can change, so if you need to cancel or amend your booking, simply notify us at least 24 hours in advance, and there will be no cancellation fee.
Account Dep. - answered within 10 minute [TicketID # 7320]

Where is the meeting point at Samui Airport? Susan - 1 year ago

The meeting point at Samui Airport is conveniently located in front of the Information Counter, near the parking area exit.
Once you arrive at Samui Airport and have collected your luggage from the baggage claim area, you will exit into the public arrivals hall. From there, follow the signs leading towards the Meeting Area, which is the designated spot for private transfers and pre-arranged pickups.

To reach the meeting point, you will need to walk approximately 100 meters from the arrivals exit. Along the way, you will pass various airport facilities, including baggage services and passenger seating areas.

The meeting point is strategically placed in a spacious and open area, making it easy for you to spot your driver. Our representative will be waiting at this meeting point, holding a sign with your name for easy identification.



Wittaya L - answered within 2 Hours [TicketID # 6788]

When will I receive the driver’s contact details after booking? Thomas - 1 year ago

Once your booking is confirmed, we will provide you with the vehicle details, including license plate number and the driver’s contact number, approximately 2 to 7 days before your service date.
However, due to traffic regulations and company policy regarding mobile phone usage while driving, we do not recommend calling the driver directly. For any updates, questions, or last-minute changes, please contact our office through the official communication channels provided. This helps ensure accuracy and safety for all parties.
Amp - answered within 8 minute [TicketID # 6998]

Why do your bus services seem to be priced higher than others? Susan - 1 year ago

Our pricing reflects our commitment to quality and service excellence. Here’s why choosing us provides value for your money:

1. Professional Drivers: We employ skilled drivers and offer them competitive wages to ensure they are well-rested and can drive safely, prioritizing your security throughout the journey.
2. Well-Maintained Vehicles: Unlike some operators that might neglect maintenance due to high usage, our vehicles are regularly serviced and kept in excellent condition to ensure safety and comfort. Our fleet is not overused, which helps maintain high quality standards.
3. English-Speaking Staff Onboard: Having English-speaking staff onboard is crucial for smooth communication and efficient travel. They assist not only with logistics and coordination but also act as tour guides and facilitators, enhancing the overall experience.
4. All-Inclusive Pricing: Our rates include all associated costs such as parking and toll fees, which can often be overlooked by other companies. This transparency ensures no hidden charges and better budgeting for our clients.

We understand that there are cheaper options available, typically used by large group tours with minimal service requirements. However, if you seek a balance of reasonable prices and high-quality service, our buses are an excellent choice.
Wittaya L - answered within 6 minute [TicketID # 6639]

Can the driver speak English fluently? Keston - 1 year ago

Our professional limousine drivers are well-versed in English communication, enabling smooth and clear interaction throughout your journey. With extensive knowledge of local routes and traffic conditions, they ensure the most efficient and comfortable travel experience. Each driver is carefully selected and trained to the highest hospitality standards, trusted for years by discerning government officials, corporate executives, and high-profile private clients.
Wittaya L - answered within 40 minute [TicketID # 7317]

If I book an airport transfer at Suvarnabhumi with you. Where will I meet your staff? Airport - 1 year ago

For International Arrivals:
→ After collecting your luggage, proceed to the Main Arrival Hall and exit through Gate 4.
For Domestic Arrivals:
→ Use Gate A from the baggage claim area and head to the domestic waiting area in front of the exit. (Please do not walk toward the international zone.)

Our Airport Representative will be waiting with a sign bearing your name. Once you’re ready, they’ll escort you to the nearest curbside pickup point to meet your private driver.

Important:- If you cannot locate our staff, please stay inside the terminal and do not walk to the parking area.
- Call our hotline at +66 (0) 91-007-0007, and we’ll find you promptly.
Map for reference: Suvarnabhumi Meeting Point Map
Wittaya L - answered within 1 Hour [TicketID # 7029]

How much luggage space is available in the Mercedes-Benz Sprinter? Jordan - 1 year ago

The rear luggage space of the Mercedes-Benz Sprinter varies depending on the seat configuration:

Standard Position (Before adjusting the seat):- Height: 175 cm
- Width: 145 cm
- Depth: 50 cm
Expanded Position (After pushing the seat forward):  
- Height: 175 cm  
- Width: 145 cm  
- Depth: 75 cm

This flexible layout allows for additional luggage capacity when needed, ideal for groups traveling with large suitcases or multiple bags.


Wittaya L - answered within 2 Hours [TicketID # 7239]

Do the drivers speak English? Wong - 1 year ago

Most of our drivers are able to communicate in basic English. However, if there is ever a situation where the driver does not fully understand or is unsure about your request, they will immediately contact our office to clarify and confirm your needs directly with you. 
If you require someone to accompany you and communicate fluently in English throughout your trip, we recommend booking a licensed English-speaking tour guide as an additional service.
David - answered within 1 Hour [TicketID # 6997]

Why can’t cruise passengers at Laem Chabang call for taxis through apps like Grab directly from the port? Susan - 1 year ago

At Laem Chabang Port, primarily a cargo hub, strict access controls are in place to safeguard operations and assets. These restrictions significantly impact transportation options for cruise passengers directly at the port. Upon disembarkation, cruise passengers must present their tickets and passports to access the port area, which is tailored more for freight logistics than passenger convenience. This often complicates transportation arrangements for those unaccustomed to the port’s procedures. Additionally, passengers intending to leave the port must have pre-arranged transportation. Vehicles entering for passenger pickup are required to register in advance, provide guest details, and pay a fee ranging from $15-20, depending on the port’s policy. This allows them to enter the port and directly collect passengers. For those without prior transportation arrangements, options are limited. The port has an exclusive contract with a limousine service, which is considerably more expensive than typical urban fares. Passengers seeking more economical options may need to walk several kilometers to the main port exit to access standard taxis or public transportation. Given these conditions, it is crucial for travelers using Laem Chabang to plan their departures in advance. This may involve booking a private pickup or preparing for a lengthy walk to where public taxis are available, ensuring a smoother transition from ship to shore.
Wittaya L - answered within 20 minute [TicketID # 6551]

Do your buses have bathrooms? Mechline - 1 year ago

Our buses are not equipped with bathrooms. Here’s why:
1. Space Utilization: Installing a bathroom significantly reduces the available space for passengers and luggage.
2.Convenience of Alternatives: In Thailand, clean public restrooms are readily accessible at numerous service stations, making it more practical for short stops during travel.
3.Comfort Concerns: A built-in bathroom could potentially lead to unpleasant odors during the journey, which may affect the comfort of all passengers.

For longer journeys, larger coaches that include bathrooms are often used. However, these vehicles are less suited for navigating the narrower streets and tighter turns of city environments. For city travel, buses without bathrooms are more practical due to their increased maneuverability and efficiency.
Wittaya L - answered within 1 Hour [TicketID # 6638]

Are seat belts available for every passenger seat? What type are they? Eberstein - 1 year ago

Yes, every seat is equipped with a seat belt — similar in style and function to those used on airplanes. Your safety and comfort are our top priority.
David - answered within 1 Hour [TicketID # 7297]

How far in advance should I book? Can I make a last-minute reservation? Wo - 1 year ago

Due to the high level of care required for bus services, including vehicle checks, cleaning, and ensuring our staff are well-prepared, last-minute or same-day bookings are not available. We recommend booking at least 2 working days in advance.

During peak seasons or public holidays, early reservation is highly advised, as our coach fleet is limited and may be fully booked quickly.
Wittaya L - answered within 30 minute [TicketID # 7300]

Can this family car seats 4 adult passengers.? Patrick - 1 year ago

Yes, the Toyota Fortuner can comfortably seat four adult passengers, with one person in the front and three in the back. This configuration is ideal as long as the passengers do not have a large amount of luggage, due to the spacious cargo area of the vehicle. However, if you are traveling with a considerable amount of luggage, I would recommend considering the Toyota Commuter Van instead. The Commuter is better suited for more extensive luggage needs and provides ample space for a comfortable ride.
Wittaya L - answered within 11 minute [TicketID # 6316]

Can I choose the color of the vehicle? Broll - 1 year ago

For our limousine fleet, all vehicles are in classic black to maintain a consistent, elegant appearance.
Wittaya L - answered within 1 Hour [TicketID # 7325]

I’m a solo female traveler coming for a business trip. Do you offer lady driver? Rachel - 1 year ago

Yes, we do. We have lady drivers available upon request to ensure you feel comfortable and secure throughout your journey. Simply let us know in advance, and we will make the proper arrangements.
Wittaya L - answered within 10 minute [TicketID # 7032]

I would know if you can pick up at the place we want in kanchanaburi ? And the same for the drop. Can we choose the exact place we want in bangkok ? Have a Nice Day. Nicolas? Nicolas - 1 year ago

Yes, we can definitely pick you up at the exact location of your choice in Kanchanaburi. Similarly, for the drop-off, you can select any location you prefer in Bangkok, and we will arrange the transfer accordingly. Just let us know the specific addresses or places, and we’ll make sure everything is organized perfectly for you.
Kodhacharin S - answered within 1 Hour [TicketID # 6002]

Do you provide big bus in Koh Samui? Susan - 1 year ago

Please note that Koh Samui is an island with narrow and steep roads, making large buses unsuitable and potentially unsafe for transportation. Therefore, vans are the preferred mode of transport on the island.
Wittaya L - answered within 8 minute [TicketID # 6296]

Are child seats available? Ulrich - 1 year ago

Yes. We care deeply about the safety and comfort of young passengers, so complimentary child seats are available upon request. You can find more information about our Child Safety.
Wittaya L - answered within 1 Hour [TicketID # 7326]

We are looking at your services between Laem Chabang and Bangkok. Do you also provide a ride for Bangkok back to the Laem Chabang port later in the day? Shelly - 1 year ago

You can check the price of transportation from Laem Chabang Port to Bangkok per trip at https://www.orientalescape.com/transfer/pricelist/laemchabang+bangkok. If you wish to book a return trip from Bangkok to Laem Chabang within the same day (or the next day), it would be priced at twice the per trip rate.The service fee includes everything, including expressway tolls and the Laem Chabang Port Vehicle Entrance Fee.
Wittaya L - answered within 2 Hours [TicketID # 5903]

Can I play media files directly from a USB drive in a Mercedes-Benz Sprinter? Andersen - 2 years ago

Yes, if your Mercedes-Benz Sprinter is equipped with an Android-based entertainment system, you can easily play media files. Simply insert your USB drive into the designated USB port, switch to USB mode on the media player, and enjoy your content displayed directly on the TV screen.
Wittaya L - answered within 4 minute [TicketID # 6315]

What is the storage space dimension for luggage in a Mercedes-Benz Sprinter? Rissanen - 2 years ago

The Mercedes-Benz Sprinter offers flexible luggage storage space that can be adjusted based on seating configurations: • Before Adjusting the Seat: The storage area provides a height of 175 cm, a width of 145 cm, and a depth of 50 cm. This configuration is ideal for standard luggage or compact cargo. • After Adjusting the Seat (Pushed Forward): By shifting the seat forward, the depth of the storage area increases to 75 cm, while the height and width remain the same at 175 cm and 145 cm, respectively. This adjustment adds an extra 25 cm of depth, significantly expanding the storage capacity to accommodate larger or additional items.
Wittaya L - answered within 1 Hour [TicketID # 6314]

As my family and I plan a private tour with a packed itinerary, we’re curious if your drivers are proficient in English? Also, how do you ensure the safety of your services? Jonathan - 2 years ago

Understanding the language barrier, Oriental Escape guarantees that each of our buses is accompanied by a licensed English-speaking guide to facilitate seamless communication and coordination for our guests. The cost of the guide is included in our service, ensuring no hidden fees. Safety is paramount for us; we operate a fleet of new, regularly inspected vehicles and pride ourselves on our team of professional drivers and guides dedicated to your safe and comfortable travel experience.
Toni - answered within 48 minute [TicketID # 5009]

I would like to arrange champagne and a bouquet of flowers. Can you do that? David - 2 years ago

We can set up drinks and arrange everything according to your request.
Wittaya L - answered within 4 minute [TicketID # 5860]

How does Oriental Escape ensure efficient and tailored transportation for large events and international conferences? David - 3 years ago

At Oriental Escape, we understand that managing transportation for large groups is no small feat. For over 20 years, we’ve been the go-to experts for organizing swift, accurate, and flexible transport solutions for international conferences and events. Whether your organization is planning a compact meeting or a grand symposium, from budget-conscious to luxury preferences, we’ve got you covered. With our professional approach and attention to detail, you can count on us to deliver transportation excellence.
Wittaya L - answered within 10 minute [TicketID # 5008]

Hi, I have in past ( before covid) use your company and now I ask you on offer for round trip Bangkok Suvarnabhumi International-Airport - Hua Hin.  I hope that you can provide me good offer, because I have look your web pages prices and they are too high compare others! ? Pekka - 3 years ago

While many businesses seek to offer the lowest pricing to win clients. The highest level of client service is what our business prioritizes. For your upcoming trip, our company would like to offer you discount as return customer.
วิทยา - answered within 20 minute [TicketID # 3656]

I’m travelling to Phuket by a cruise ship. Do you provide pickup from the pier? Lisa - 6 years ago

Yes. We can arrange a pickup from any part of Phuket.
Johnny J - answered within 3 Hours [TicketID # 2361]

Do you have a baby seat available as in Bangkok? Michael - 6 years ago

Yes, we have baby seat available in Chiang Rai.
Johnny J - answered within 2 Hours [TicketID # 2359]

Can your drivers communicate in English? This would be very important as my mother in law can only speak English.? Melinda - 6 years ago

Yes. All our drivers can communicate at least in basic English.
Johnny J - answered within 22 minute [TicketID # 2358]

Can a family of 4 adults and 1 infant travel in toyota fortuner in bangkok,or we need mini van for that? Ankur - 7 years ago

Normally a family car should be enough for 4 passenger + 1 Infant without laggages. If you have many large-sized luggages, we recommend you to book a van for more comfortable trip.
Wittaya L - answered within 1 Hour [TicketID # 1389]

Do your transfer service include Port Parking fee/Vehicle Entrance Fee? Viking Orion Ships Passenger? S.Roddy - 7 years ago

Yes. Our private transfer rates are all-inclusive. Service already included Laem Chabang Port - vehicle entrance fee & car parking fee.
Wittaya L. - answered within 20 minute [TicketID # 55]

How can I find your staff at Bangkok Suvarnabhumi Airport when I arrive? Stuart - 7 years ago

For International Flights
- After you received your luggages please go to the Main Hall and proceed to EXIT # 4.

For Domestic Flights
- Take Gate A from baggage claim area and notice the waiting area in front of the Exit. (Please do not walk to the International Zone)

Our representative will be waiting for you at the Paging Board Area with YOUR NAME on the sign-board. Once we find you, we will direct you to the transfer point.
Wittaya L. - answered within 1 Day [TicketID # 33]

Your transfer service from Bangkok Airport to Pattaya, is inclusive the Motorway tickets? Hochberger - 7 years ago

Our transfer service already included all Express Way tickets in Bangkok city and the Motorway tickets from/to Pattaya. This Motorway makes your journey from Bangkok to Pattaya reduced to 30-40 minutes.
Wittaya L. - answered within 7 Hours [TicketID # 2]

Your prices are all included? Any other hidden charge? Tax / Vat /etc? Mukesh - 7 years ago

Our service already includes vehicle, driver, gasoline and all expressway. We will NEVER charge you a service charge or other hidden charge. :)
David - answered within 2 minute [TicketID # 29]

We are 3 persons in total. Should we book a car or van? Mukesh - 7 years ago

Normally a car should be enough for 3 passenger + some languages. We also have a family car which available for 2-3 adults+kids. If you have many large-sized pieces of luggage, please book a van for the more comfortable trip.
Wittaya L. - answered within 2 minute [TicketID # 31]

How can I find your staff at Bangkok Don Muang Airport when I arrive? Mr.Decker - 7 years ago

International Terminal1: After exit the baggage claim area, please TURN RIGHT to the Travel Agent Meeting Point. (Near Information Center & Door No.3)

Domestic Terminal2: You will meet our staff right after exit from the baggage claim area.
Once we find you, we will direct you to the transfer point.
>> Please download/print out: Bangkok Donmueng Airport Layout & Meeting Point Map.
Wittaya L. - answered within 20 minute [TicketID # 38]

How can I or order the convertible child seat? Susan - 7 years ago

You can make the request in your reservation form. Please advise age and number of child seats you needed.
Wittaya L. - answered within 20 minute [TicketID # 46]

How can I or order the convertible child seat? Susan - 7 years ago

You can make the request in your reservation form. Please advise age and number of child seats you needed.
Wittaya L. - answered within 20 minute [TicketID # 47]

How can I or order the convertible child seat? Susan - 7 years ago

You can make the request in your reservation form. Please advise age and number of child seats you needed.
Wittaya L. - answered within 20 minute [TicketID # 48]

How can I or order the convertible child seat? Susan - 7 years ago

You can make the request in your reservation form. Please advise age and number of child seats you needed.
Wittaya L. - answered within 20 minute [TicketID # 49]

How can I or order the convertible child seat? Susan - 7 years ago

You can make the request in your reservation form. Please advise age and number of child seats you needed.
Wittaya L. - answered within 20 minute [TicketID # 50]

How can I or order the convertible child seat? Susan - 7 years ago

You can make the request in your reservation form. Please advise age and number of child seats you needed.
Wittaya L. - answered within 20 minute [TicketID # 51]

How can I or order the convertible child seat? Susan - 7 years ago

You can make the request in your reservation form. Please advise age and number of child seats you needed.
Wittaya L. - answered within 20 minute [TicketID # 52]

How can I or order the convertible child seat? Susan - 7 years ago

You can make the request in your reservation form. Please advise age and number of child seats you needed.
Wittaya L. - answered within 20 minute [TicketID # 53]

How can I or order the convertible child seat? Susan - 7 years ago

You can make the request in your reservation form. Please advise age and number of child seats you needed.
Wittaya L. - answered within 20 minute [TicketID # 54]