Tour packages are travel plans, which include some or all of the following: transportation, accommodation, meals, guided tours and more. They can be of great value to both, independent and group travelers.

PRIVATE TOUR : A private tour is run exclusively for you, your own families or friends with no other strangers. You can start the tour on any date or time at your convenience. Ideal for people who need special assistance, such as the elderly, people with disabilities or families with small children.
JOIN-IN TOUR : Join-in Tour or Small group tour are best for those who are eager to see the most popular sights at a comparatively low price. However, the Join-in Tour have fixed departure dates, time and itineraries that can not be changed. By the way, it's a good chance for you to meet and make new acquaintances from all over the world.

You can book in 3 easy steps!
Step 1 : Check the service rates & availability by select service duration and date. You will be redirected to the Shopping Cart Page.
Step 2 : On the Shopping Cart Page, you can continue booking more services or check out.
Step 3 : Enter basic information include name, email and payment information, etc. in the Check-out Form.

All hotels utilized by OrientalEscape.com have been carefully inspected by us to ensure that you enjoy the best quality accommodation, service, and facilities in each destination.
In such cases you need to stay in different hotel please feel free to inquire our online agents through the booking form.

We will only be able to help with domestic air-ticket arrangement.

To book several services, you will need to book each travel services separately then add to the shopping cart.

We have several payment methods. We try to make everything as easy as possible. 'Click Here' for more info.

Special discount & service upgrade also offer for return clients.

At the stage of the reservation process you will not need to guarantee with a credit card or deposit. However, after we have confirmed to you the availability, you will be advised of a date that you will need to make some prepayment for the hotel & domestic airticket.

If you are looking for a tour in our coverage, we are certain we can help you customize your vacation. Give us your preference through our custom trip form and our online agent will work with you closely to create your dream vacation package.

Our service already include admission fee, guide & driver and all taxes. We will NEVER charge you a service charge or other hidden charge. However, some tickets for the optional program are not included.

Gratuities to our staff although customary, are not required. Any such expression of appreciation should be made on a voluntary and individual basis.

If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy.

If you have any technical or travel related problems or questions, please contact us by sending a request through the query form, live chat or email. We will be on standby and ready to serve you.

PRIVATE TOUR : A private tour is run exclusively for you, your own families or friends with no other strangers. You can start the tour on any date or time at your convenience. Ideal for people who need special assistance, such as the elderly, people with disabilities or families with small children.
JOIN-IN TOUR : Join-in Tour or Small group tour are best for those who are eager to see the most popular sights at a comparatively low price. However, the Join-in Tour have fixed departure dates, time and itineraries that can not be changed. By the way, it's a good chance for you to meet and make new acquaintances from all over the world.

You can book in 3 easy steps!
Step 1 : Check the service rates & availability by select service duration and date. You will be redirected to the Shopping Cart Page.
Step 2 : On the Shopping Cart Page, you can continue booking more services or check out.
Step 3 : Enter basic information include name, email and payment information, etc. in the Check-out Form.

After completing the booking form, you should immediately received an email detailing your booking request. If correct, and you wish service provided by Oriental Escape, please confirm your reservation by click the link submission. Then you will received the confirmation voucher online.
If our online agents have not been able to confirm all details as requested, they will advise you of the elements that have not been able to confirm and offer alternatives. If you are happy with the details confirmed, then you will proceed with the payment process.

To book several services, you will need to book each travel services separately then add to the shopping cart.

If you are looking for a tour in our coverage, we are certain we can help you customize your vacation. Give us your preference through our custom trip form and our online agent will work with you closely to create your dream vacation package.

Special discount & service upgrade also offer for return clients.

We have several payment methods. We try to make everything as easy as possible. 'Click Here' for more info.

Our service already include admission fee, guide & driver and all taxes. We will NEVER charge you a service charge or other hidden charge. However, some tickets for the optional program are not included.

Gratuities to our staff although customary, are not required. Any such expression of appreciation should be made on a voluntary and individual basis.

If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy.

If you have any technical or travel related problems or questions, please contact us by sending a request through the query form, live chat or email. We will be on standby and ready to serve you.

Gratuities to our staff although customary, are not required. Any such expression of appreciation should be made on a voluntary and individual basis.

If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy.

You can book in 3 easy steps!
Step 1 : Check the service rates & availability by select service duration and date. You will be redirected to the Shopping Cart Page.
Step 2 : On the Shopping Cart Page, you can continue booking more guide services & dates or check out.
Step 3 : Enter basic information include name, email and payment information, etc. in the Check-out Form.

Upon booking, In order to recheck your booking details and activate your booking request, you need to check your email and simple click the submit button. Once you activate your booking, you will received a confirmation voucher online.

Although Suvarnabhumi Airport is the largest single building airport terminal in the world but the meeting areas in the arrival hall are too small and alway crowed with travel agents and local people. As we are a member for Association of Thai Travel Agents (ATTA). On arrival you will be met inside terminal at the exit from baggage reclaim.

For International Flights:
- Whether you are taking Exit B or Exit C, after walk out of the Gate you can see "TOUR GROUP BOX" on your "Left-Hand side". Our representative will wait for you with your name on the IPAD sign-board. Once we find you, we will direct you to the transfer point.

For Domestic Flights:
- You will be taking EXIT A. Our representative will wait for you with your name on the IPAD sign-board. Once we find you, we will direct you to the transfer point.

Important : In case you cannot find our airport representative, please call to HOTLINE PHONE NO. 084-560-5000 or contact counter ATTA (Association of Thai Travel Agents). Our Airport Representative will direct to you immediately.

Yes, our guides are able to speak good English.

Special discount & service upgrade also offer for return clients.

We have several payment methods. We try to make everything as easy as possible. 'Click Here' for more info.

Gratuities to our staff although customary, are not required. Any such expression of appreciation should be made on a voluntary and individual basis.

If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy.

If you have any technical or travel related problems or questions, please contact us by sending a request through the query form, live chat or email. We will be on standby and ready to serve you.

You can book in 3 easy steps!
Step 1 : Check the transfer rates & availability by select vehicle type and date. You will be redirected to the Shopping Cart Page.
Step 2 : On the Shopping Cart Page, you can continue shopping more transfer/tour services or check out.
Step 3 : Enter basic information include name, email and payment information, etc. in the Check-out Form.

Upon booking, In order to recheck your booking details and activate your booking request, you need to check your email and simple click the submit button. Once you activate your booking, you will received a confirmation voucher online.

Although Suvarnabhumi Airport is the largest single building airport terminal in the world but the meeting areas in the arrival hall are too small and alway crowed with travel agents and local people. As we are a member for Association of Thai Travel Agents (ATTA). On arrival you will be met inside terminal at the exit from baggage reclaim.

For International Flights:
- Whether you are taking Exit B or Exit C, after walk out of the Gate you can see "TOUR GROUP BOX" on your "Left-Hand side". Our representative will wait for you with your name on the IPAD sign-board. Once we find you, we will direct you to the transfer point.

For Domestic Flights:
- You will be taking EXIT A. Our representative will wait for you with your name on the IPAD sign-board. Once we find you, we will direct you to the transfer point.

Important : In case you cannot find our airport representative, please call to HOTLINE PHONE NO. 084-560-5000 or contact counter ATTA (Association of Thai Travel Agents). Our Airport Representative will direct to you immediately.

Normally a car should be enough for 3 passenger + some laggages. We also have a family car which available for 2-3 adults+kids. If you have many large-sized luggages, please book a van for more comfortable trip.

Yes, we are able to provide and prepare a convertible car seat (9 Month - 4 Year Old) in our vehicles without extra charge. However, if your kid younger than 9 month, please bring your own infant seat.

Using Motorway make the journey from Bangkok to Pattaya reduced to 30-40 minutes. Our transfer service already included all Express Way tickets in Bangkok city and the Motorway tickets from/to Pattaya.

You need to make full payment for round trip transfer to guarantee your booking on 1st service date. After the payment you will received the receipt and all contact number from the driver. The receipt will guarantee that the return trip will be arrange on the departure date.

It is best to let we know if you will be traveling with a lot of luggage. Most vehicle have a regular size trunk, so if you think you will have excessive luggage, let the limo company know in advance.

If you have any technical or travel related problems or questions, please contact us by sending a request through the query form, live chat or email. We will be on standby and ready to serve you.

Our service already include vehicle, driver, gasoline and all express way. We will NEVER charge you a service charge or other hidden charge. However, some ferry tickets (sample : Koh Chang, Koh Samui, Koh Lanta) are not included.

We have several payment methods. We try to make everything as easy as possible. 'Click Here' for more info.

Gratuities to our staff although customary, are not required. Any such expression of appreciation should be made on a voluntary and individual basis.

If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy.

If you have any technical or travel related problems or questions, please contact us by sending a request through the query form, live chat or email. We will be on standby and ready to serve you.

Booking hotels with Orienal Escape is easy, secure and can save your money :

[1] Select your hotel
- Once you have selected your hotel please complete the booking form and then send it to us by clicking the 'submit' button located at the end of the form.

[2] Confirming your reservation
- After sending the booking form to us you will immediately receive an email detailing your booking request.
- We will then process your hotel booking and aim to confirm your booking or advise on hotel availability within 24 bussiness hours.
If your selected hotel is available we will send you an email informing you of the details of your booking, total cost and payment date.
- If your selected hotel is unavailable then we will try to suggest an alternative hotel for your consideration.

[3] Making payment
- If your selected hotel is available, our booking confirmation email will advise you of our requested payment date.
- Payments can be made by using our secure online payment form.
- We accept payments by Visa and Master Card.
- Our cancellation policy will apply once you have submitted your credit card details.

[4] Receiving your hotel voucher

- You will receive 'Confirmation Voucher' immediately after confirmation of payment online success.

Before proceeding with your reservation, we must check availability at some hotels by phone or fax first. Such hotels will be confirmed by email to you within 1 business day.

Instant confirmation means that the indicated rooms are readily available and your reservation can be confirmed once you complete the payment.

Please allow 24 hours to process your request during business days (Monday to Friday). Generally, we will be able to confirm your booking much earlier, depending on the hotel respond time.

After you have submitted your booking request, we will immediately process your booking with the hotel. If your payment has been successfully processed and your reservation is confirmed, you will receive your Hotel Voucher by email usually within 24 hours (business days). We will do the utmost to meet your booking request as fast as possible.

For many of the hotels, we have been allotted rooms enabling instant confirmation. This list of hotels is growing. For hotels we do not yet have allotments for and cannot instantly confirm your booking, we will contact our hotel and normally confirm your booking within 24 hours (business days).

We require at least one guest name for each room in case you reserve more than one room. This is done in order to prevent the confusion.

No. Only reservations made directly with the participated hotels can use reward points.

There is no charge for using our service. Our service is absolutely free.

Children (2-11 years) can stay free of charge with their parents using existing beds. No free extra bed (or rollaway) and no meal is provided for a child in normal cases. The child's breakfast is normally 50% of the adult's rate.
In case you require an extra bed for your child (2-11 years old), the three person rate applies, which means that you have to select triple room type in the reservation form.

All the rates displayed on our site are inclusive of applicable taxes and service charges. However, some hotels, especially where payment is settled directly with the hotel, taxes and service charge may not be included. This is clearly indicated in the remark under price table.

Single room rates, double/twin room rates and triple room rates are different. In the normal case, single and double rates are the same.
However, you have to enter the number of occupants to get the exact rate for your reservation.
Note : If you select 1 adult upon making the reservation and then come to check in 2 adults, the hotel will collect extra charge for the second person directly from you even though the rate for 1 or 2 persons might be the same.

No. The rates displayed on our site are available only through this service. Hotel walk-in rates are more expensive than our rates. All reservations must be paid for in advance upon receiving confirmations from us. This is the only way to guarantee occupancy to the hotels and keep our prices low.

This normally depends on market conditions and currency fluctuations. During peak tourist season, convention, fairs etc. the prices are likely to change. Slight variation on periodical basis is more likely to reflect fluctuation in currency exchange rates.
However, once booked the price for a hotel is fixed as that at the time of reservation.

Generally hotels tend to place their bedrooms within four different categories: Standard | Superior | Deluxe | Executive/Suite.

The actual differences between the bedrooms varies from one hotel to another, with executive being the highest standard of room.
>> Single Room (SGL) : A single room is designed to accommodate one person only. The room contains one single bed or twin bed.
>> Double Room (DBL) : A double room is designed to accommodate two people only. The room contains one queen bed or king size bed or if not available a twin bed.
>> Twin Room (TWN) : A twin room is also designed to accommodate two people only. The room contains two single beds or if not available a king size bed.
>> Triple Room (TRP) : A triple room is designed to accommodate three people only. The room will contain either one queen and one single bed / or three single beds
Note : All kinds of room category are on request and depend on room availability.

No. Generally, we do not get any special rates from hotels for Airline or travel industry professionals.

As a general rule, most hotel prices provided on our site do not include airport transfers. If they are included there will be a special remark under hotel rates table.

Some hotels apply different rates for local residents and some nationalities. Rates displayed by us may be subject to change depending on nationality.
Our reservation staff will e-mail you advising of any rate differences and requesting your approval before processing your credit card.

Some hotels will require your credit card details again upon check-in in order to guarantee for other possible expenses i.e. telephone, mini bar, etc.

No. You don't need to. We have confirmed the reservation on behalf of you already along with the prepayment.

Once you receive the confirmation from us, you are able to check your record with the hotel directly.

The confirmation voucher is required to be presented upon check-in to avoid problems.

Normal policy for hotels displayed on our web site is that check in time is from 2:00 PM (14:00 hrs.) and the check out time before Noon (12:00 hrs).

As indicated this will depend on each individual hotel's availability. We will certainly pass your special request on to the hotel but this is not guarantee.

The full address and contact numbers of the hotel will be listed on your confirmation email which will be sent simultaneously at the conclusion of your booking. Full details and a link showing the hotel location on a map are also available on every hotel listing on the site.
However, we recommend you to reserved Oriental Escape's transfer service to your save & comfortable trip.

If you want to cancel your travel arrangements, you must send us a cancellation instruction by submitting our cancellation form. We will cancel your booking from the date we receive and acknowledge your written instruction to do so.
Note : An amendment or cancellation fee will apply. Please see our cancellation policy for more details.

A custom trip is an itinerary that is specifically designed to your interests, schedule, and budget. You can decide on any of these aspects to suit your needs.

When the prepackaged trips offered on our Web site do not offer the itinerary, flexibility and travel experience you are looking for, or when you want to modify any of our existing trips to suit your needs.

Not necessarily. Custom trips will cost more only if you amend your itinerary with more expensive services such as hotel or room upgrades, mode of transportation, more tours, etc. But normally custom trips can be arranged with a limited budget. The main idea here is not always a luxury vacation, but the exact vacation that most suits your needs, interests as well as your budget at any possible ranges.

Yes, custom trips can be arranged for a single person or groups of any size.

Yes. Developing specialized itineraries and confirming availability with our ground operators takes a little longer than booking a prepackaged trip.

Credit card payments can be made via the Internet Only. Your credit card information is secure on our website. Upon payment, your details are sent to the bank directly. All of your credit card information will not be stored anywhere, not on the Oriental Escape nor on the bank servers for maximum security.

You will receive 'Confirmation Voucher' & 'Notification Email' immediately after confirmation of payment online success.

NO. None of our employees will ever ask for your credit card details.

Yes, it is extremely safe. Oriental Escape take your security very seriously. When making a purchase via our secure server, your credit card or debit card and name and address are encrypted using Secure Sockets Layer (SSL) 128 Bit encryption technology before being transmitted to us over the internet. If you are still unsure about sending your credit card details to us via the Internet, then we suggest you use one of our additional payment options.

We accept Visa and MasterCard and we plan to add other cards as soon as possible. Credit cards are our preferred method of payment, mainly because it allows us to quickly verify your payment information and send your booking request on its way as fast as possible. You can safely enter your credit card details via our secure server, which encrypts all submitted information. Please note that your credit card will be charged in Thailand Baht.

No. Only credit cards are accepted at present.

There are a few possibilities:

- We accept 'ONLY' Visa & Master card. (Not able to pay by AMEX, E-Card, Web-Card, Eletronic Card, and other card)
- Make sure you are not using a proxy internet connection. A direct connection to internet is required for security purpose
- Make sure the input details are correct
- Make sure the card expiration date do not precede the reservation date
- Make sure you have not reached your credit limit
- Your issued bank blocks the card from internet usage for security reasons
- Unusual or unusually large transaction
- The issuing banks server was down/unavailable for some reason
- If a credit card has been used several times in one day for internet based transactions this can also result in a rejection
- If you get an error apart from the reasons above, please contact your Online Agent.

Your credit card will be charged for the full cost when we confirm availability of the services/hotel rooms/air-ticket. The Confirmation Voucher will also be available at this time.

Visa and MasterCard have developed authenticated payment capabilities to improve online transaction security. By creating a virtual signature in the form of a password chosen by you when you sign up, Visa and MasterCard hopes to provide a safer online commerce experience for Cardholders.

Verified By Visa and MasterCard SecureCode enable two parties (card holder and card issuer) to authenticate each other by exchanging digital certificates (electronic identifications) before proceeding with an online transaction, assuring the Cardholder that he is dealing with a legitimate merchant and providing the merchant with proof of participation of the real Cardholder. This gives both parties the confidence to proceed and creates a digitally signed record of the transaction that can be verified afterwards.

Get more detailed information about the Verified by Visa program. You can also directly activate your credit card for Verified by Visa online. For Master Card SecureCode, find out more about this verification process on the Master Card SecureCode page.

Yes. The credit card is charged up front when your reservation is confirmed. If you do not inform us inadvance, No refund will be issued for this case.

Please see our cancellation policy for more details.

The refund process normally takes 15-45 days depending on each banking system. If you have any questions about the refund, please contact us at any time.

Yes, you can choose to pay local or your own currency.

For hotel accommodation, air tickets, or other services provided by third parties will accept pre-payment by credit card or bank transfer only. Some services may not accept payment by cash during peak tourist season or long holiday.

Yes, You can withdraw cash at ATM in any big cities such as: Bangkok, Chiang Mai, Hanoi, Hochiminh city, etc.

You can change your currency for local currency at the airport and banks. You should prepare some cash in USD and Euros (50- 100 domination) for better exchange rates.

You can change into USD or Local Currency with commission from 1%-3% at the banks in big cities.

Local customers can pay by direct bank transfer, internet banking, mobilephone banking and ATM.

For International customers must contact their local bank. The processing time generally takes 3 to 5 business days. We will wait for the funds to clear before send you the confirmation voucher and receipt.

Please see our Bank Account List.

No. Sorry we do not accept cheque.

In general, yes. Before you decide to pay via Western Union, please check out the costs (it is rather expensive). Also, it can take a couple of days for us to receive funds and for funds to clear. If you use our currency converter, you may find that there is a difference between the price shown and the price charged. This is because exchange rates change frequently and randomly.