Frequently Asked Questions
What is Tour Packages
Tour packages are travel plans, which include some or all of the following: transportation, accommodation, meals, guided tours and more. They can be of great value to both, independent and group travelers.
How difference between PRIVATE TOUR and JOIN-IN TOUR service?
PRIVATE TOUR : A private tour is run exclusively for you, your own families or friends with no other strangers. You can start the tour on any date or time at your convenience. Ideal for people who need special assistance, such as the elderly, people with disabilities or families with small children.
JOIN-IN TOUR : Join-in Tour or Small group tour are best for those who are eager to see the most popular sights at a comparatively low price. However, the Join-in Tour have fixed departure dates, time and itineraries that can not be changed. By the way, it's a good chance for you to meet and make new acquaintances from all over the world.
How can I book your package tour?
You can book in 3 easy steps!
Step 1 : Check the service rates & availability by select service duration and date. You will be redirected to the Shopping Cart Page.
Step 2 : On the Shopping Cart Page, you can continue booking more services or check out.
Step 3 : Enter basic information include name, email and payment information, etc. in the Check-out Form.
What if I want to stay in a different hotel?
All hotels utilized by OrientalEscape.com have been carefully inspected by us to ensure that you enjoy the best quality accommodation, service, and facilities in each destination.
In such cases you need to stay in different hotel please feel free to inquire our online agents through the booking form.
Do you help me with my air-ticket arrangement?
We will only be able to help with domestic air-ticket arrangement.
How can I book several packages?
To book several services, you will need to book each travel services separately then add to the shopping cart.
How do I make payment?
We have several payment methods. We try to make everything as easy as possible. 'Click Here
' for more info.
Can you offer us some discount?
Special discount & service upgrade also offer for return clients.
Do I need to guarantee my reservation with a credit card of deposit?
At the stage of the reservation process you will not need to guarantee with a credit card or deposit. However, after we have confirmed to you the availability, you will be advised of a date that you will need to make some prepayment for the hotel & domestic airticket.
The package I need is not listed, what should I do?
If you are looking for a tour in our coverage, we are certain we can help you customize your vacation. Give us your preference through our custom trip
form and our online agent will work with you closely to create your dream vacation package.
Your prices are all included? Any other hidden charge?
Our service already include admission fee, guide & driver and all taxes. We will NEVER charge you a service charge or other hidden charge. However, some tickets for the optional program are not included.
Gratuities to our staff although customary, are not required. Any such expression of appreciation should be made on a voluntary and individual basis.
What if I need to change or cancel my booking?
If you want to cancel your travel arrangements, please send us a cancellation instruction by email or submitting our cancellation form
. We will cancel your booking from the date we receive and acknowledge your written instruction to do so. Read our cancellation policy
If you have any technical or travel related problems or questions, please contact us
by sending a request through the query form, live chat or email. We will be on standby and ready to serve you.